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Shipping Information

We are currently offering FREE SHIPPING* on orders of $100 or more from our website within the Continental U.S. (48 states).

*This promotion excludes BMW Riders' Apparel. Free shipping is only valid on the initial shipment and does not include shipping on Returns or Exchanges. This offer may be discontinued at any time.

  • We ONLY ship to PHYSICAL ADDRESSES (no PO Boxes) in the United States.
  • We DO NOT ship outside of the US.
  • We DO NOT bill credit cards unless they are billed to a US address.

Our FLAT RATE SHIPPING rates in the Continental U.S. (48 states), are as follows:

SPEND: SHIPPING RATE WILL BE:
$1.00 - $10.00 $7.00
$10.01-$49.99 $10.00
$50.00-$100.00 $15.00
$100.01-$150.00 $20.00
$150.01-$200.00 $25.00
$200.01-$300.00 $30.00
$300.01-$350.00 $35.00
$350.01-$600.00 $40.00

Attention Alaska and Hawaii shoppers: Actual shipping charges to Alaska and Hawaii will be calculated and confirmed after your order has been placed. Alaska and Hawaii orders will have an additional shipping surcharge applied when processed and the amount shown in the cart and emailed order confirmation will not reflect this. AK and HI orders will not be complete and will not be processed without verbal acceptance of the additional shipping charge. Please call, toll-free, 1-800-782-4686 to confirm and complete your order.

Currently, we do not ship outside of the United States or to Puerto Rico, Virgin Islands and Guam.

If you have any questions please feel free to contact us via email or phone 650-966-1183 option 1.

RETURN POLICY

All returns require that you first call us (650-966-1183, option 1) to obtain a Return Merchandise Authorization ("RMA") number within 30 days of your original purchase.

We will accept merchandise for return, up to 30 days from purchase date, if the item is in new and unused condition, in undamaged, original packaging with the following exceptions:

  • Special order returns will be subject to a 20% restocking fee.
  • No returns on helmets.
  • No returns on boots or gloves that show any wear.
  • No returns on jackets or pants that may have the scent of smoke or perfume or show any wear.
  • No returns on any repair manual, both written or CD.
  • No returns on electrical parts.
  • No returns on sale or closeout items.
  • No returns after 30 days from purchase.

CALmoto.com will make every effort to ensure your authorized return will be processed promptly and courteously.